Frugal Finds by Arukah – Frequently Asked Questions (FAQ)
About Frugal Finds by Arukah
Frugal Finds by Arukah is an online thrift store operated by Arukah, a nonprofit dedicated to helping men rebuild their lives through housing, job training, and community support.
Every purchase directly supports Arukah’s job readiness and vocational programs.
When you shop with us, you are:
- Supporting job training and transitional employment
- Helping divert usable goods from landfills
- Investing in life transformation through dignified work
Your purchase truly makes a difference.
Products & Condition
Our inventory comes from:
- Community donations
- Retail overstock and liquidation partners
- Special bulk donations
This means our selection is always changing and quantities are limited.
We sell a mix of:
- New with tags
- Like new
- Gently used
- Pre-owned
Each item is inspected and graded before being listed.
We use a simple condition system:
- A – Excellent: New or like new, minimal to no wear
- B – Good: Light signs of wear, fully functional
- C – Fair: Noticeable wear or cosmetic flaws (always disclosed)
Condition details are listed on every product page.
Yes.
Unless otherwise stated, the item shown in the photos is the exact item you will receive.
Orders & Shipping
Shipping costs are calculated at checkout based on:
- Item weight
- Package size
- Delivery location
We aim to keep shipping as affordable as possible.
Yes.
Local pickup is available at our warehouse when offered on the product page. Pickup instructions will be provided after purchase.
Orders typically ship within 2–4 business days.
You will receive tracking information once your order has shipped.
At this time, we only ship within the United States.
Returns & Refunds
Because most items are thrifted or one-of-a-kind:
- All sales are final unless the item arrives damaged or significantly not as described.
If there is an issue with your order, please contact us within 3 days of delivery.
If your item arrives damaged in transit:
- Email us within 3 days of delivery
- Include photos of the item and packaging
We will work with you to resolve the issue.
Donations
Yes!
We accept select donations that align with our resale guidelines. Donation details and drop-off information can be found on our Donations page.
Arukah is a registered nonprofit.
Donations may be tax-deductible as allowed by law. We recommend consulting your tax professional.
Supporting Arukah
In addition to shopping, you can:
- Donate items or funds
- Volunteer
- Share our store with friends
- Follow us on social media
Every bit of support helps transform lives.
Email: info@arukahweb.org
Website: www.arukahweb.org
We’d love to hear from you.